Our Process
Planning a relocation can feel like a daunting puzzle, but at MET Removals, we’ve spent years perfecting a system that eliminates the guesswork. This Our Process page is designed to give you a transparent, detailed breakdown of exactly what happens from the moment you get in touch to the second we hand over the final set of keys at your new property.
In 2026, moving technology has changed, but our commitment to a personal, “white-glove” service remains the same. Here is the journey of your move.
1. Initial Enquiry & The 2026 Virtual Survey
The first step on Our Process page begins with understanding your needs. Once you contact us, we don’t just give you a “rough guess.” We offer two types of surveys to ensure 100% accuracy:
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Virtual Video Survey: Using WhatsApp or Zoom, you can walk us through your home in 10 minutes. This is the fastest way to receive a fixed quote in 2026.
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In-Person Survey: For larger estates, office removals, or properties with complex access, one of our senior surveyors will visit you on-site.
2. Planning & Fixed-Price Quoting
Unlike many firms that charge by the hour (leading to “hidden surprises” if there’s a traffic jam), MET Removals provides a fixed-price quote. This quote includes:
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Fuel and insurance.
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The number of crew members required.
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Specialist equipment (e.g., piano dollies or furniture hoists).
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Congestion charges and ULEZ fees (standard for 2026 London moves).
3. Preparation & The Packing Phase
If you’ve opted for our packing services, our team typically arrives 24 hours before the move.
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Export Wrapping: We use high-density padding for antiques and screens.
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Fragile Packing: China and glassware are double-wrapped and placed in reinforced “Fragile” crates.
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Inventory Labelling: Every box is labelled with its contents and its destination room in the new house.
4. Moving Day: The MET Execution
On the day of your move, you can expect our team to arrive in clean, modern, and fully-equipped vehicles.
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Protection: We lay down floor runners and doorframe protectors to prevent any scuffs to your property.
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Loading: Our lead mover manages the weight distribution in the van, ensuring heavy items are secured at the base and fragile items are “top-loaded.”
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Transit: All vehicles are GPS-tracked, providing you with real-time updates—especially useful for international removals to Europe.
5. Unloading & Furniture Reassembly
The process doesn’t end when we reach the new address. We place every box in its designated room.
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Reassembly: Our team reassembles beds, wardrobes, and desks so you can sleep in your own bed on night one.
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Final Walkthrough: We perform a final check of the van and the house to ensure everything is exactly where you want it.
Your Moving Timeline (2026 Guide)
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8 to 10 Weeks Before Move:
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Action: Initial Research and Planning.
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How we help: You visit Our Process page and request a survey. We provide an initial breakdown of potential costs and service levels.
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6 Weeks Before Move:
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Action: Confirm Dates and Secure Booking.
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How we help: Once you have a potential completion date, we lock in your moving slot and send your secure deposit link to guarantee the crew.
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4 Weeks Before Move:
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Action: The “Big Declutter.”
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How we help: We can provide storage in London for items you aren’t taking to your new home but aren’t ready to sell or discard yet.
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1 Week Before Move:
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Action: Packing Preparation.
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How we help: If you are packing yourself, we deliver a full suite of high-quality boxes, tape, and bubble wrap to your door.
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24 Hours Before Move:
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Action: Professional Packing Day.
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How we help: For full-service clients, our team arrives to meticulously wrap, protect, and box your entire household, ensuring everything is ready for the morning.
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Moving Day:
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Action: The Big Day.
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How we help: Relax—our team handles all the heavy lifting, professional loading, transit, and unloading at your new address.
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Frequently Asked Questions
In 2026, property chains can be unpredictable. We offer a flexible booking policy. If you notify us at least 7 days in advance, we can usually move your date without any loss of deposit.
If the drawers contain light items like clothing, you can leave them in (provided the unit is sturdy). However, please remove heavy or breakable items.
As part of our process, we recommend you pack a box with essentials: kettle, tea, chargers, and basic toiletries. We make sure this is the last thing loaded and the first thing unloaded.
While the responsibility technically lies with the resident, our team can advise you on how to secure parking suspensions in Barkingside, Havering, or Central London to avoid fines on the day.